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What Kind Of Wake Are You Leaving?

What Kind Of Wake Are You Leaving?

We have certainly entered the “dog days of summer” here in northern Illinois. Last week you could cut the air with a knife it was so humid. Thankfully, this week has seen some minor relief.Courtesy of Adobe Stock Water sports are definitely a good call for anyone...

What Kind of Customer Experience Are You Creating?

What Kind of Customer Experience Are You Creating?

A couple weeks ago my wife, my oldest daughter and I stopped at Chipotle for lunch. We were in no particular hurry.When we got to the front of the line my wife ordered a chicken burrito bowl. The young lady behind the counter informed us that they were currently out...

One Way to Know When Technology is NOT the Solution

One Way to Know When Technology is NOT the Solution

I was recently in a meeting with one of my clients where their team was discussing the possibility of implementing a robust software package to improve their operations.Courtesy of Adobe Stock As I listened to the conversation my discomfort grew. I asked some pointed...

One Thing Every Great Leader Believes

One Thing Every Great Leader Believes

Have you ever asked your child after a day of school, “So what did you learn today?” I think that’s a great question.Courtesy of Adobe Stock I think it’s an especially great question for you and me to be asking ourselves. Why? Because being a lifelong learner is a...

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